Overview
CONTEXT
Case Study
Stockoss, a logistics partner, is building its own Warehouse Management System (WMS) to optimize operations for warehouse handlers. These handlers manage collections (incoming orders) and deliveries (outgoing orders) using iPhones. The home screen of this new WMS will be their central hub for daily tasks.
CHALLENGE
SOLUTION
Prioritise tasks
Organize tasks to help handlers efficiently manage their daily workload.
Streamline search
Overcome constraints
Discover
BENCHMARKS
Navigating Limited Market Insights
I faced limited visibility into competitor WMS solutions due to the specialized and opaque nature of the market. To address this, I exchanged with the Product Owner and Product Manager, leveraging their expertise to gather insights and ensure the design met user and business needs. Additionally, I explored platforms like Behance and Dribbble to seek inspiration from modern design trends
SIMPLIFIED DASHBOARDS
Clear overview to enable decision-making at a glance
Centralized Task Overview
Quick Action Shortcuts
STATUS VISIBILITY
Highlighting order operationnal statuses
Color-Coded Statuses
Tasks Prioritization
Order Tracking
History Overview
ORDER SEARCH OPTIONS
Streamlining order retrieval with filters & key details
Status-Based Hierarchy
QR Code Integration
Category-Specific Filters
Define
PERSONAS
HOW MIGHT WE ?
Develop
Mapping Key Objectives for WMS
This mind map aimed at structuring and prioritizing the design principles and constraints for the Stockoss Warehouse Management System . It reflects the brainstorming process to identify core challenges and propose actionable design strategies tailored to user needs and technical limitations.
Enable the system to work offline by temporarily saving data and syncing it automatically when the network is back.
Highlight key actions (e.g., confirming tasks or submitting orders) with clear, visible buttons to guide users effectively.
Provide clear, actionable error messages that help users resolve issues without interrupting their workflow.
Deliver
Introduction
These wireframes establish the foundation for the Stockoss Warehouse Management System by prioritizing intuitive user flows and operational efficiency.
They outline the key steps for collections, deliveries, and scanning, ensuring a seamless experience. With a focus on simplicity, the design minimizes distractions and highlights essential actions, enabling users to navigate tasks effortlessly.
Centralized Task Overview
Calendar-Based Sorting
QR Code Integration
PROTOTYPE V1
Overview
Initial Design Concept
Strengths
Challenges
Iterate
PROTOTYPE V2
Why V2 ?
The V2 of this Warehouse Management System (WMS) builds upon the strengths of V1 while addressing its key challenges. The primary goal of V2 was to simplify navigation, reduce cognitive load, and improve performance for warehouse handlers.
1
IMPROVE TASK NAVIGATION
2
STREAMLINE USER INTERFACE
Simplified the home screen to prioritize essential actions and to avoid cognitive overload with excess information.
3
ENHANCE PERFORMANCE
Optimized synchronization processes to minimize battery usage during long shifts.
Simplified Homepage Design
This redesigned homepage focuses on clarity, with quick access to the two main tasks—collections and deliveries—alongside a prominently displayed scanner for efficiency.
Streamlined Task Navigation
The deliveries screen separates tasks into clear tabs with color-coded statuses, making it easier for users to prioritize and track their workflow.
Percentage of tasks completed within assigned deadlines to evaluate how effectively the WMS helps to complete tasks and prioritize urgent ones.
Number of errors logged per task indicates the system's effectiveness in minimizing operational mistakes through intuitive design and error handling.
The average time to complete tasks, such as scanning or updating inventory, indicates the efficiency and usability of the WMS workflows.
The average battery consumption rate while using the WMS system reflects the impact of energy-saving features such as dark mode and minimalist design.